Call : Mon – Fri 9 AM to 5 PM & Weekends- 9 AM to 2 PM
Email: Monday to Sunday 6 am to 10 pm
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Updated Nov 2022
We will conduct your test at your chosen testing centre, or send you a test kit if you placed a postal order.
For postal orders: Please ensure your swab sample arrives at our Slough Testing Centre in time even if it means arranging alternative ways, including in person drop off, using other couriers or upgrading to Special Delivery to get your test results to meet your travel entry requirements. Saturdays postings do not guarantee a Monday Delivery. Royal Mail does not operate on Sundays and Public Bank Holidays.
We will conduct the test in our Laboratory and your results and certificate will be sent to the booking email address and uploaded onto our Results Portal within the stated timeframe of the service you chose.