Frequently asked questions

  • Latest update :
  • Travelling from and returning to the UK Please Visit To : https://www.gov.uk/foreign-travel-advice/usa
  • Go on our website Home – Hasu Diagnostics
  • Select Register (Activate) your kit.
  • Enter the email address you booked with and your order number, then press start registration.
  • Confirm your details, then enter your  barcode from the Sample tube, Sample date and Sample time, agree to T&C’s and select register.
  • Your Test Certificate will be email directly to your email
  • You can also  able to access your results on our website Home – Hasu Diagnostics by selecting download your results. 
  • Enter your email address and your order number as the password.
  • To access your certificate, press the blue text under results, from here you can download it directly to your device as a PDF file and print if you prefer.
  • Result times vary depending on the test that has been booked.
  • With postal services they can normally take up to 48 Hours (2 working days) to arrive at our medical centre. (Note the tracking number given on the return label).
  • Following table provides overview of the expected  results of the postal samples