Frequently asked questions

  • Latest update :
  • Travelling from and returning to the UK Please Visit To : https://www.gov.uk/foreign-travel-advice/usa
  • Visit our website Home – Hasu Diagnostics
  • Select Register (Activate) your kit.
  • Enter the email address you booked with and your order number, then press start registration.
  • Confirm your details, then enter your  barcode from the Sample tube, Sample date and Sample time, agree to T&C’s and select register.
  • Your Test Result Certificate will sent directly to your registered email address.
  • You can also  able to access your results on our website Home – Hasu Diagnostics by selecting download your results. 
  • Enter your email address and your order number as the password.
  • To access your certificate, press the blue text under results, from there you can download it directly to your device as a PDF file and print if you prefer.
  • Result times vary depending on the test that has been booked.
  • With postal services they can normally take up to 48 Hours (2 working days) to arrive at our medical centre. (Note the tracking number given on the return label).
  • Following table provides overview of the expected  results of the postal samples
  • Please note that postal services are not operational on Sunday and Bank Holidays, we may receive the kits from the next working day onwards. 
  • You can organise your own courier/postal service. Postal address is given on the blue card.
  • Result times vary depending on the test you have booked 
  • Regular tests: Next day Results between 10PM-11.59PM, once receipt of your sample in our Clinic
  • Express Test: Same Day Results  between 10PM and 11.59PM, once receipt of your samples in our Clinic
  • Emergency Test: Results in 3-6 hours same day, after receipt of your sample in our Clinic

This is a 12 digit number written on the order confirmation email when you purchase a Day 2 or Day 2 & 8 test only (it starts with AHASU followed by 7 Digits)

Email us at enquiry@hasudiagnostics.com and we will get back to you as soon as possible.

  • Fit to fly is a Travelling from the UK ( depart from the UK)
  • No passenger Locator Booking Reference will be  issued with this test type.
  • Yes you can with Our Barclay Card Payment system you can Pay using Credit/Debit Card. 
  • Currently UK Government has abandoned this  Listing
  • New Entry requirement is based on the Vaccination status
  • Go to the UK government website for further Information.

 

  • The order number is the Reference to your Purchase  which you would receive in your email  After the Payment of the test as a Order confirmation email
  • The test barcode is  Reference to your Sample which is found on the Sample tube and corresponding cards that are sent to you
  • For the Preparation of sampling
  • Wash or sanitise your hands.
  • Follow the Instruction provided on back of the Blue Test Card
  • Place the Sample tube back into the box with the Registration Card (purple card) and Keep with you teh Blue Test card for your reference 
  • Stick the provided prepaid Royal Mail returns label onto the return bag.
  • Post in a Royal Mail Priority Post Box only.
  • Royal Mail does not deliver on Sundays and Bank Holidays. It therefore takes longer than the 1-2 working days after you post the sample.
  • To receive your result and certificate you will need to contact the Travel Agent that you have booked with.